Get in Touch
Contact Us
Have a question, feedback, or need help? We'd love to hear from you.
Contact Information
support@ccnahero.com
Response Time
Within 24 hours
Support Hours
9am – 5pm PST, Mon – Fri
Frequently Asked
How quickly will I get a response?
We typically respond within 24 hours on business days. Urgent issues are prioritized.
Do you offer refunds?
Yes, we offer a 100% money-back guarantee if you don't pass your CCNA exam after using CCNA Hero Premium.
Can I switch plans?
Absolutely! You can upgrade or downgrade your plan at any time from your dashboard.